Standard FAQ

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We recommend saving as a PDF file. You may also send the file in the following types: JPG, JPEG, TIF, TIFF, EPS, and PNG.

We prefer that you send PDF with embedded or outlined fonts. PDF files are easier to handle and will likely speed up your turn-around. Remember to flatten your files before uploading.

For Roll Labels, we recommend designing:
• vector files (e.g. EPS or PDF)
• 300 DPI or higher
• use black (100% K)
• for fine lines and text smaller than 9pt, use black (100% K) only

If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.

THESE COLORS ARE IN RGB
RGB

THESE ARE THE SAME COLORS BUT IN CMYK
CMYK

You should always start and finish your designs in CMYK color mode.

Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.

THESE ARE 72 DPI LOW RES IMAGES
Low Res

THESE ARE THE SAME IMAGES BUT AT 300 DPI
High Res

We only accept 300 dpi files and no less.

Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.

Please keep all text at least 0.125″ inside the cut-line.

– The bleed for Standard Products is 0.125″.
– The bleed for Booklets and Presentation Folders is 0.25″.
– For Grand4mat Products, please see the G4Mat FAQs for individual substrate guides.

We recommend using our templates at all times.

Bleed

No. We are now specifically set up to process one side at a time, and this requires that each side of a job must be on a separate file.

2 FILES – 1FR, 1BK
1 FILE – FR&BK

Multiple Files

Not separating files will cause delays and you might have to send the files again. Remember to separate the pages of your .pdf files as well.

When creating a Spot UV job, you must include a Spot UV template file along with the regular print file. The Spot UV template file is used to show where the UV coating needs to be applied.

Spot UV

For better quality we recommend creating mask files in vector based programs such as Illustrator or CorelDRAW.

Please only use solid 100% K to indicate where you would like the UV. Do not use shadows, glows or grayscale images. White will indicate no UV.

Remember, if it’s white, you can write!

When using a blue in your design, always make sure to leave at least a 30% difference in your Cyan and Magenta values.

100% C 100% M 0% Y 0% K

ON SCREEN
On Screen

AFTER PRINTING
On Screen

Blue is close to purple in the CMYK spectrum. Remember, use a low amount of magenta whenever using high amounts of cyan to avoid purple.

EXAMPLE: C-100 M-70 Y-0 K-0

When exporting from any program such as Indesign or Illustrator, use these settings to make sure your .PDF files export correctly.

EXPORT SETTINGS FOR .PDF FILES

Adobe PDF Preset is set to: Press Quality
Preset

Compatibility is set to: Acrobat 4 (PDF 1.3)
Compatibility

Compress Text and Line Art is set to: Off
Compress

When a job is coated with UV then scored and folded the job may begin to crack. During use, the cracks will become bigger and the ink may start to chip off.

CLOSE UP SCORING
Scoring

Cracking is normal when coated jobs are scored and folded. Ordering the job without UV will help but may not prevent this. As the job is used and folded more and more, cracking will eventually happen.

Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like.

100% K ON SCREEN
On Screen

100% K AFTER PRINT
After Print

We recommend using
C 60 M 40 Y 40 K 100
This will give you a deep, dark, rich black.

*Products that are printed with dye-sublimation (9oz Premium Polyester Banner, Flags, Table Covers, Fabric Tube Displays, etc.)
call for the following color values:
C 100 M 100 Y 100 K 100

Our Certified Templates are a great tool to create artwork that can be printed faster, easier, and more accurately. If you are using Illustrator, you can use our specialized EPS templates. If you are using something other then Illustrator, download the JPG version.

Here is what each of the lines mean inside the template:

How do I set up a Raised Spot UV job?

Raised Spot UV jobs are set up the same way as Spot UV jobs. When creating a Raised Spot UV job, you must include a Raised Spot UV mask file along with the regular print file.

Please note, the mask file must be vector art created in vector-based programs such as Illustrator.

The Raised Spot UV mask file is used to show where the UV coating needs to be applied.

Please only use solid 100% K (C 0%, M 0%, Y 0%, K 100%) to indicate where you would like the UV. Do not use shadows, glows or grayscale images. White will indicate no UV.

 What’s the difference between Spot UV and Raised Spot UV?

Spot UV is a flat finish of a shiny layer that goes on the exact spot where you would like your printed piece to have an area of a high gloss coating.

Raised Spot UV is the same process, except the UV that gets applied stands out from the product, that if you run your fingers over the card you will feel the UV. The depth of the Raised Spot UV is 50 microns.

t is recommended that you do not use smaller than 6pt font on the Raised Spot UV Artwork. If, however, you use fonts with thicker strokes, it is recommended that you do not use smaller than 9pt font.

Raised Spot UV - Fonts

For best results, please make sure that UV coverage is less than 30%. Otherwise, the cards will be stuck together and become a block of cards. Also, The mask file must be a vector art created in a vector-based program such as Illustrator. Otherwise, you won’t have sharp edges on the artwork.

Up to 70% coverage is acceptable only with patterns, thin strokes or small shapes. Ideally, the size of the area, shape or image covered with raised foil should not exceed 1in x 1in.

 

 

At this time Grand4Mat can only accept 1 piece of artwork for any single job of any quantity.

We do not colormatch.

 

When using a blue in your design, always make sure to leave at least a 30% difference in your Cyan and Magenta values.

100% C 100% M 0% Y 0% K

ON SCREEN
On Screen

AFTER PRINTING
On Screen

Blue is close to purple in the CMYK spectrum. Remember, use a low amount of magenta whenever using high amounts of cyan to avoid purple.

EXAMPLE: C-100 M-70 Y-0 K-0

 

 

Grayscale images that are converted to CMYK will have a color shift in the final print. That shift may be green or yellow.

GRAYSCALE ON SCREEN
GRAYSCALE AFTER PRINT

Grayscale

Always check the CMYK values of your grayscale in the final CMYK document. If there are other values other than K in your grayscale image, there is a chance that the color will vary.

To eliminate all values other than K, use your Channel Mixer (adjustment layer) in Photoshop, then click “Monochrome” and adjust accordingly.

Many things can cause banding. Banding can be caused by the program that it is exported from, such as Indesign or Corel. Also, too many gradient steps, for example going from a very light color to a dark color, in a small area will cause banding.

CLOSE UP OF BANDING
Banding

To prevent this, check your digital files before sending. If you use a gradient, make sure it has enough room for a smooth transition.

When a job is coated with UV then scored and folded the job may begin to crack. During use, the cracks will become bigger and the ink may start to chip off.

CLOSE UP SCORING
Scoring

Cracking is normal when coated jobs are scored and folded. Ordering the job without UV will help but may not prevent this. As the job is used and folded more and more, cracking will eventually happen.

There are three different ways Pantone colors can affect the way your job prints.

The first is by object effects, such as shadows or glows, on top of your Pantone colors. Here is what the effects will look like on screen:

Here is what the effect looks like after printing:

As you can see, when a Pantone color is under these object effects, transparency issues show up during printing. To avoid this, convert all your Pantone colors into CMYK before submitting your order.

The second way Pantone colors can affect your file is when you use transparent images. Here is what a transparent image looks like on screen:

Here is what a transparent image looks like after printing:

You can see the image is no longer transparent on top of the Pantone color. These white areas will show up during printing. To fix this issue, convert all your Pantone colors into CMYK. This must be done before submitting the order.

The last way Pantone colors can affect your order is the color conversion between a Pantone color and CMYK. If you use Pantone colors in a job that will print CMYK, your job might print with undesirable colors.

Here are some examples of what the Pantone color looks like in the Pantone color book and what the CMYK print will look like:

If you send in a job with Pantone colors, the CMYK conversion will change the Pantone color. Before sending your order, make sure all Pantone colors have been converted to CMYK.

Our Certified Templates are a great tool to create artwork that can be printed faster, easier, and more accurately. If you are using Illustrator, you can use our specialized EPS templates. If you are using something other then Illustrator, download the JPG version.

Here is what each of the lines mean inside the template:


Here is what an 8.5×11 brochure template looks like:

These templates will help you identify where the cut line, bleed line, and safety line, are located along with other information so you can design your art correctly.

Some of our templates are labeled as OUT and IN. This means that there is some folding involved with the template. OUT means the FRONT of the job and IN means the BACK. During the upload part of your order, remember that OUT is the FRONT and IN is the BACK.

Here is an example of the fold-over business card template: 

As you can see, OUT is the FRONT of the job and after folding, will be facing outward. You can also see the rotation of the job. The front must be positioned upside down so it can fold correctly.

Remember, do not move or change any part of the template when using them.

ESR quantities start from 25-250 and are printed on brand new, high tech digital equipment. These products are available at all of 4over’s locations nationwide, for your convenience.

Our brand new Digital color presses are in a different class. The print quality of digital prints exceed professional standards. Here are a few facts about Digital Color Printing:

– Tests show digital quality matches offset.
– Digital printing offers larger color gamut.
– Print buyers find digital quality interchangeable with offset quality.
– Today, many showcase applications are printed digitally.
– Digital printing is more affordable for short runs, due to very low set up cost.

*disclaimer: Occasionally, quantities of up to 5000 and more might be printed using digital color technology in order to meet turnaround deadlines

We offer 1/4″ radius round corners to all of our customers.

Booklets are a little more complex to design. Also, if you have artwork you created from another company, it might not meet 4over rules. For best results, please download our templates available here.

Here are rules to follow when creating your Booklets:
• Page counts start on the cover as page 1, inside cover as page 2 and so on.
• Total bleed is .25” and total Safety is .5”. For example, an 8.5×11 booklet with bleed should be 8.75×11.25 total. This allows us to set up your crossovers properly.
• Only single pages will be accepted. NO readers OR printers spreads.
• We prefer a multipage PDF but single page files are also ok.

Our page counts for booklets start on the cover as page 1, inside cover as page 2 and so on. In the example below, you will see a 8pg booklet. Each page will show the page number. Click and hold the page corners to turn the page. This is also reflected in our templates.

Crossovers are common in booklets and require extra attention. A Crossover is an image, text or other graphic element that goes from one page to another.

Below you can see a good example of how to create crossovers:

Good Booklet Crossover

Designers must pay close attention to the crossover design and make sure it is as seamless as possible on the finished piece. Also, do not use text or thin lines as crossovers. Big pictures work best.

Note: Due to the nature of saddle stitch binding, crossovers may not line up 100% on the final booklet.

Artwork done in Indesign or other layout software as spreads or facing pages must be saved out as single page pdfs. When creating your design, keep this in mind especially when doing crossovers. The easiest way is to create the bleed is when creating your document. Below are instructions on how to create your document in Indesign.

When creating your document, make your page size the cut size and your margin size .25” for safety for a .5” total:

Document Settings for Booklets 1

Then, click the More Options button on the right. It will reveal Bleed and Slug settings below. Enter .125” as the bleed for a total of .25”:

Document Settings for Booklets 1

Your Indesign document is now ready for proper booklet layout. You should see proper bleed and safety guidelines:

Indesign Layout Settings for Booklets

When your ready to export your booklet as PDF, make sure to Use Document Bleed Settings in the Marks and Bleeds menu:

PDF Exportation of Booklets

 

Bundling offers the convenience of sorting print orders into predetermined quantities for ease of use by you, your customers or for EDDM purposes. Orders will be bundled in quantities of either 50 or 100 pieces and they will be banded in accordance with USPS EDDM banding requirements.

Please Note:

  • Processing time for bundling your product may not be included in the turnaround time that you select when placing your order.
  • Please add 1 to 2 days to your turnaround time for this service.
  • The type of band we use may vary per facility subject to availability (Paper band shown below).
  • The maximum quantity offered for bundling is 25,000 pieces.


(Paper band shown below)

Perfect Binding gives your booklets a more finished, refined look. With this binding method, the pages and cover are glued together at the spine with a strong, yet flexible, thermal glue.

Templates are available for both the cover and inside pages of the Perfect Bound Booklets. Download templates here.

Please note: Unlike our regular Booklets, the page count specified in the product name does not include the cover. E.g. “8.5 x 11, 52-Pages” will require you to upload 48 inside pages + 4-page cover file (which is always 4:0).

Perfect Bound Books

We recommend you do not specifically design on the spine. Backgrounds or images that wrap around the book are preferred. Creating designs with text, borders or colors that are centered only on the spine may cause it to look uneven during the binding process.

Templates are available for the covers of the Perfect Bound Catalogs and relate to the number of inside pages. The normal 8.5×11 and 8.5×5.5 flat, Flyer templates can be used for all the inside pages.

Perfect for outdoor use, our Bumper Stickers are printed on 4mil premium white flexible vinyl film and coated with acrylic adhesive that’s laminated to a 90# layflat liner. The film is designed to accept a variety of solvent based and curable inks. The liner offers excellent product layflat, adhering easily to most bumpers and enabling them to withstand a variety of environmental conditions. So go ahead and hit the streets with your brand, full speed ahead!

Long Edge Binding means the finished book is portrait, Short Edge binding means the finished book will be landscape. For our short run quantities 25 – 200, only Long Edge binding is available.

Long Edge Binding vs Short Edge Binding

We require a 0.5 inch bleed on all sides. If ordering at 8.5″ x 11″, your file size should be 9.5″ x 12″ with bleed.

Counter Cards are supported by 5″ double-wing easel backs with an adhesive strip. Easel backs are applied and shipped flat. Final assembly is required.

Digital Letterheads can be imprinted on using some inkjet printers, however we strongly suggest that you test your specific application and printer. When excessive pressure is applied with a rigid object, imprinted areas may scratch or flake off. For best results, low ink coverage is recommended. Digital Letterheads are not recommended for laser imprinting applications.

Yes, Offset Letterheads can be imprinted on with inkjet and laser printers.

Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like.

100% K ON SCREEN
On Screen

100% K AFTER PRINT
After Print

We recommend using
C 60 M 40 Y 40 K 100
This will give you a deep, dark, rich black.

*Products that are printed with dye-sublimation (9oz Premium Polyester Banner, Flags, Table Covers, Fabric Tube Displays, etc.)
call for the following color values:
C 100 M 100 Y 100 K 100

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